Use the navigation panel to go to Customer/Reports/Interest and collection letter.
The Interest and collection letter menu item is used for calculating and posting interest as well as sending collection letters to customers.
NOTE: Before posting interest and sending out collection letters, we recommend that users go through all open transactions. Under Customer/Reports/Open transactions, users can, for example, group all open posts by account and check whether there are invoices/payments that have not yet been settled. Read more about the “Group by” function in our Layout article.
Select the collection period using the ‘Due date’ fields and click on ‘Search’, as shown in the screenshot below.
(Click on the screenshot to enlarge).
Interest and collection letter toolbar/ribbon
Description of buttons in the interest and collection letter toolbar/ribbon.
- Discard transaction: Discards the line item if no interest calculation or collection letter is required.
- Physical voucher: Shows any physical vouchers associated with the transaction.
- Refresh: Refreshes the screen after updates have been made.
- Filter: Use this button to filter transactions. Read more about filters here.
- Clear filter: Resets the filter and displays all transactions once again.
- Layout: Allows the user to save, delete, edit or retrieve saved layouts. Read more about layouts here.
- Add Interest: Allows the user to enter an interest percentage, as shown in the screenshot below.
(Click on screenshot to enlarge).
All customers included in the list will be charged interest on their outstanding balance, based on the selected percentage. To allocate different interest percentages to different customers, additional filters must be created.
The interest is shown in the ‘Fee amount’ column.
- Collection letter fee: Collection letter fees can be added by clicking on this button, as shown in the screenshot below.
(Click on screenshot to enlarge.)
The fee is entered in the ‘Collection letter fee’ field.
Select whether the fee should be per ‘Transaction’ or per ‘Account’. If ‘Transaction’ is selected then the fee is applied to each transaction. If ‘Account’ is selected then the fee is only applied to the account once.
All customers included in the list will now be charged a collection letter fee. To apply different collection fees to different customers, create additional filters.
The collection letter fee will be shown in the ‘Fee amount’ column.
- Transfer to Journal: This button is used to post the interest and fees to the journal, as shown in the screenshot below.
(Click on screenshot to enlarge.)
The user can select the ‘Journal’, Offset account’ and ‘Text’ fields for the posting in the ‘Transfer to Journal’ form shown in the screenshot above.
The current date is automatically entered in the ‘Date’ field, but can be edited. Fees and interest can be transferred to the journal per ‘Transaction’ or per ‘Account’.
- Send as e-mail: Click here to send the collection letter as an e-mail. Default e-mail set ups are found under Customer/Maintenance/E-mail setup. Read more here.
Previewing and printing collection letters
To create the document message for your collection letter, read more here.
To preview and print a collection letter, click on the printer icon in the top right-hand Uniconta menu, as indicated by the red arrow in the screenshot below.
(Click on screenshot to enlarge).
The individual letter will then show up on the screen and can be e-mailed by clicking on the envelope or physically printed by clicking on the printer icon, as shown below.
(Click on the screenshot to enlarge.)
