Loading
Uniconta
Get Uniconta
  • Visit a Country Site
    • Danmark
    • Deutschland
    • Eesti
    • Ísland
    • Lithuania
    • Nederland
    • Norge
    • Österreich
    • United Kingdom
  • Search
  • Uniconta
    • Ledger
    • Customer
    • Sales Order
    • Vendor
    • Purchase
    • Inventory
    • Logistics
    • Project
    • Light Manufacturing
    • CRM
    • Dashboard
    • Company
    • Adaptability
  • Download
    • Uniconta for Windows
    • Uniconta for Mac
  • Resellers
    • Find a reseller
    • Become a reseller
    • Become an integration partner
    • Partner Portal Login
    • Partner Portal sign up
  • Developers
    • Become an integration partner
    • Documentation
    • Downloads
    • Samples
    • Support
  • Accountants
    • Become a Univisor
  • News
  • About us
    • About us
    • Management
    • Contact

Unipedia

  • Introduction
    • Get started with Uniconta
    • Which browser are you using?
    • Get started with an existing set of accounts
  • Converting to Uniconta
    • Conversion tool
    • What can be converted to Uniconta?
    • Converting from NAV to Uniconta
    • Converting from e-conomic to Uniconta
    • Converting from C5 to Uniconta
    • Converting from eCtrl to Uniconta
    • Checking your accounts after conversion
  • General Ledger
    • How to split voucher PDF
    • Chart of Accounts
      • Chart of Accounts
      • Account types
      • System Accounts
      • Import a Chart of Accounts
    • General journals
      • Journal Entries
      • Import from a file
      • Import Bank statement
        • Automatic account selection
      • Posting in foreign currency
      • Posting customer payments
      • How to manage voucher number series
      • Setting up Journals
      • Cancel voucher/delete journal/delete record
    • Bank Reconciliation
      • Bank Management / Bank reconciliation
      • Automatic account selection
    • Budget
      • Budget
    • Reports
      • Account statements
      • Transactions
      • Financial Statement
      • Physical Vouchers
      • Posted Journals
    • VAT reporting
      • VAT reporting – Denmark
      • VAT specification – Denmark
      • EU sales
      • Intrastat
      • EU sales list
    • Pivot table
    • Maintenance
      • Dimensions
      • – Join two dimensions
      • – Reverse charged VAT – Denmark
      • Voucher number series
      • – Automatic allocation of number series
      • Terms of payment
      • – Managing cash discounts
      • Accounting year
      • – Year end closing/opening balances
      • Join two accounts
    • Audit activities
      • Company accounts templates
      • Export transactions
  • Customer
    • Customer
      • Customer
      • – Reconciling Customer Accounts
    • Quick invoice
      • Quick invoice
    • Sales
      • Sales orders
      • – Create purchase/sales order
      • Quotations
      • Mass update
      • – Generate UBL
      • – Purchases and sales without VAT
      • Order journal
    • Reports
      • Statement
      • Transactions
      • Open transactions
      • Payment proposals (SEPA)
      • Ageing report
      • Interest and collection letter
        • – Collection letter messages
      • Invoices
      • Delivery note
      • Stock transactions
      • Order lines
      • Customer statistics
      • Pivot table
    • Maintenance
      • Customer groups
      • Order groups
      • Shipments
      • Terms of delivery
      • Layout groups
      • Number sequences
        • – Error messages
      • Invoice layout
        • – Creating watermarks
      • E-mail setup
        • – Setting up SMTP
        • – Mail server set up
        • – Forwarding e-mails to Uniconta
      • Document messages
      • SEPA set up
      • Mandates (SEPA)
      • Customer Direct Debit
      • Join
        • Join two accounts
        • Join two sales orders
        • Join many
  • CRM
    • – Introduction to CRM
    • Prospects
      • – Creating an quotation for a prospect
      • – Create follow-up
    • Customers & Prospects
    • Follow-up activities
    • Create e-mail list
    • Campaign
    • Maintenance
      • Interests
      • Products
      • CRM groups
      • Follow-up groups
      • Campaign groups
  • Vendor
    • Mass update
    • – Purchases and sales without VAT
    • Reports
      • Statement
      • Merge payments
      • Ageing report
      • Pivot table
    • Maintenance
      • Vendor groups
      • Purchase order groups
      • Vendor layout groups
      • Number sequences
      • File formats for methods of payment
        • – Setting up messages for vendor payments
        • – Setting up bank days
      • Join
      • – Join two accounts
      • – Join two purchase orders
      • – Join many
  • Inventory
    • Items
    • Stock Journal
    • – Posting in the stock journals
    • – BOMs in Uniconta
    • – Handling packaging fees
    • Reports
      • Inventory account statement
      • Inventory transactions
      • Item stock status
      • On-hand
      • Re-order list
      • Pivot table
    • Maintenance
      • – Purchasing number series items
      • Join two items
      • Variants
        • – Default variants
        • – Importing old inventory transactions
  • Project
    • Get started with Project and Time
    • Invoicing in the project module
    • Project Categories
    • Pivot table
    • Project groups
  • Company
    • Company information
    • View a demonstration company
    • User rights
      • Manage users
      • Requests for company access
      • Request company access
    • Maintenance
      • Configure application functionality
      • Preferences
      • Subscription (Administrators)
      • – Create subscription (Administrators)
      • – Create subscription (Client)
      • – From trial period to subscription
      • – Counting financial items
      • Modification URL
      • Create a new company
    • Contacts
  • Administrator
    • Distributor Administration
    • User Login History
    • Partner Plugin
  • Tools
    • Main Menu
    • Save layout as a menu item
    • User Plugin
      • How to change Uniconta’s default plugin path
    • Report Generator
      • Report Generator
        • Acccount statement
        • Collection letter documents
        • Company accounts cover page
        • Picking list
        • Purchase documents
        • Sales documents
      • Create a report to be viewed externally
      • Expression binding for Reports
    • Additional setup
      • Local backup
      • Import e-conomic
  • Data Access
    • Transfer data from Uniconta to Excel
    • OData filter function
  • General
    • User Interface
      • User Profile
      • Shortcut Keys in Uniconta
      • Layout
      • Templates
      • How to search in Uniconta
      • Filter/Clear Filter
      • General tips
    • General Functions
      • Attachments
      • Copy and paste in Uniconta
      • Export data and reports to file format
      • Send documents and data by e-mail
      • Print reports and list forms
      • National company number lookup
      • Excel, export and import
    • Security
      • Who has access to my accounts?
      • Forgot Password
      • Backup
      • Uniconta Security
    • Installation
      • Installation on RDS – Remote Desktop Server
      • Optimal internet access for Uniconta
      • Install Uniconta in Windows 7
      • Uniconta in the Microsoft App-Store
      • Uniconta for Mac

Mandates (SEPA)

310 views 28 August 2019 5 September 2019
Print Friendly, PDF & Email

Learn more about:

  • Layout
  • Filter/Clear Filter
  • Templates
  • How to search in Uniconta
  • Attachments
September 5th, 2019

 

Before payments can be collected from a customer by direct debit, authorization must be granted via a mandate. A mandate is a legally binding payment agreement between the company (Vendor) and their debtor (Customer). The mandate will receive a unique id that will also be used to identify the Customer in Uniconta.

These payment agreements must be signed by the Customer before payments can be drawn. We recommend that you contact your bank to ensure that the agreement is set up in accordance with the applicable regulations.

Create a mandate

Mandates must first be set up in Uniconta. This is a simple process which can be carried out under Customer/Customer.

 

Here, it is possible to create a mandate for one single Customer or a several Customers at a time. Highlight the Customers that you wish to create a mandate for and click the ‘Create mandate’ button.

A dialogue box will appear. Select from the list of ’File formats for methods of payment’ and the ’Scheme type’ (Core, B2B) with which you wish to create the mandates.

 

 

A list of all mandates can be found and administrated under Customer/Maintenance/Mandates.

Below is a description of the fields for each mandate.

 

ColumnRead/WriteBeskrivelseNote
AccountRThe Customer account linked to this mandate.
Account nameRCustomer name
MandateRA mandate is identified by a unique id.Uniconta automatically generates this id once the ’Save’ button is pressed.

 

You can define you own unique Id in the field ‘Alternative mandate’.

Alternative mandateR/WAlternative mandate Id. Max length 35 charactersManually generated ID. Read more further down.

 

Field isn’t editable once the status is set to ‘Registered’.

StatusWThe status can be any one of the following:

<blank> Status when creating new mandates.

Registered: The mandate is registered.

Unregistered: The mandate has been unregistered.

 

The following are only used for the Danish ’Nets’ solution:

Register: Not used
Unregister: Not used
Sent: Not used
Error: Not used
Change: Not used

This field will be updated automatically but can also be typed in manually
Scheme typeWThe following can be selected:

–       Core

–       B2B

Core: Can be used for b2b and b2c.

 

B2B: Can only be used for b2b.

RegisteredWShows the date upon which the mandate was registered.This field must be updated manually.
UnregisteredWShows the date upon which the mandate was unregistered.This field must be updated manually.
Status informationRThis is a log of all of the activities that have occurred on this mandate.This field is updated automatically.
Identification of agreementRNot usedThis field is only used in the Danish ’Nets’ solution.
Old mandateWNot usedThis field is only used in the Danish ’Nets’ solution.

 

 

Mandate vs Alternative mandate

Uniconta will automatically generate a unique Mandate Id which will work well for new customers.

 

There may be situations where the user would like to define their own mandate Id. This can be done by entering an Id in the Alternative mandate field.
Please note that the Mandate-field value is then replaced by the value from Alternative mandate.

 

Note: There is no validation that this Alternative Mandate is a unique Id. It is therefore up to the user to make sure that the Id is unique.

 

Description of local menu buttons

Note that mandates are created using the ’Create Mandate’ button under Customer/Customer.

‘Register’ button

The following fields are updated when a mandate is registered:

  • Registered date = Today’s date.
  • Unregistered = <blank>
  • Status = ’Registered’
  • Scheme type = <value entered in dialogue box >

The following fields must be completed on the Customer card, otherwise the warning message ‘No record is selected’ will appear:

  • The Customer card must have ‘SEPA’ selected as ‘Payment format;
  • The Customer card must ‘Account type’ ‘IBAN’ selected;
  • The Customer card must have a valid IBAN account;
  • The Customer card must have a valid SWIFT number.

Read more about the warning message here.

Only the highlighted mandates will be signed up/registered.

Note: A status of ’Registered’ can also be updated manually.

 

’Unregister’ button

 

 

The following fields are updated upon signing unregistering a mandate. Note that once a Customer is ’Unregistered’ a mandate, the Vendor will no longer be able to draw funds from that Customer.

  • Registered date = <blank>
  • Unregistered= Today’s date
  • Status = ’Unregistered’

The following fields must be completed, otherwise the update cannot be saved:

  • The Payment format ’SEPA’ must be selected for the Customer
  • Status = ’Registered’

 

Only the highlighted mandates will be unregistered.

Note: A status of ’Unregistered’ can also be updated manually.

 

’Show Status information’ button
The status information is listed directly in the ‘Status information’ column. However, a clearer overview can also be shown at the bottom of the screen by pressing this button.

’Import mandate’ button
Not used – Only used for the Danish ’Nets’ solution.

‘Change’ button
Not used – Only used for the Danish ’Nets’ solution.

‘Activate’ button
Not used – Only used for the Danish ’Nets’ solution.

 

Change a payment agreement between a Vendor and a Customer.

The following is a general description only. We recommend that you contact your bank when making changes to your payment agreements (mandates).

There are various reasons for which a payment agreement (mandate) may need to be changed. If it is a B2B agreement, then the Customer needs to inform its bank.

In the following cases, the Vendor and/or the Customer must contact their bank.

  • The Vendor must change the unique mandate-id if an existing Direct Debit solution is converted to Uniconta;
  • The Vendor has changed its name;
  • The Customer changes their bank account number within their current bank;
  • The Customer switches to another bank and thereby changes their bank details.

 

Cancel a payment agreement

The following is a general description only. We recommend that you contact your bank when cancelling payment agreements (mandates):

A payment agreement (mandate) can be cancelled by the Vendor or the Customer without informing the banks. However, if it is a B2B agreement then the Customer usually has to inform its bank.

Note that a Vendor may not draw a payment from a Customer that was not activated within in the last 36 months.

  • Was this Helpful ?
  • YesNo
Categories: Customer, Unipedia

Get in touch with us

Uniconta

  • Uniconta
  • Subscription Terms
  • System Status

PARTNER

  • Resellers
  • Get Uniconta
  • Documentation

INFO

  • News
  • Video
  • Security

Support

  • Unipedia
  • API Support
  • Visit a Country Site
    • Danmark
    • Deutschland
    • Eesti
    • Ísland
    • Lithuania
    • Nederland
    • Norge
    • Österreich
    • United Kingdom
Uniconta
© Copyright 2019 | All rights reserved | info@uniconta.com | Terms & Conditions
Facebook Twitter LinkedIn Youtube