Loading
Uniconta
Search
Generic filters
Free trial signup
  • Visit a Country Site
    • Dansk
    • Deutsch
    • Eesti
    • Íslenska
    • Lietuvis
    • Nederlands
    • Norsk
    • English
  • Search
  • Uniconta
    • What is Uniconta ?
    • Modules
    • Ledger
    • Customer
    • Sales Order
    • Vendor
    • Purchase
    • Inventory
    • Logistics
    • Project
    • Light Manufacturing
    • CRM
    • Fixed assets
    • Dashboard
    • Company
    • Adaptability
  • Download
    • Uniconta for Windows
    • Uniconta for Mac
    • Download for Developers
    • Free trial signup
  • Resellers
    • Find a reseller
    • Become a reseller
    • Partner Portal Login
    • Partner Portal sign up
  • Developers
    • Become an integration partner
    • Documentation
    • Samples
    • Downloads
  • Accountants
    • Become a Univisor
  • News Overview
    • Blog
    • News
    • Uniconta Update
    • Customer cases
  • About us
    • About us
      • Management
      • Contact
      • IT Security ISAE 3402
      • System status
    • Terms & Conditions
      • License Agreement
      • Data Processing Agreement (DPA)
      • Privacy policy
      • Cookie policy
      • Sub-processors

Unipedia

  • Introduction
    • Get started with Uniconta
    • Which browser are you using?
    • Get started with an existing set of accounts
  • Converting to Uniconta
    • Conversion tool
    • What can be converted to Uniconta?
    • Converting from NAV to Uniconta
    • Converting from e-conomic to Uniconta
    • Converting from C5 to Uniconta
    • Converting from eCtrl to Uniconta
    • Checking your accounts after conversion
  • General Ledger
    • How to split voucher PDF
    • Chart of Accounts
      • Chart of Accounts
      • Account types
      • System Accounts
      • Import a Chart of Accounts
    • General journals
      • Journal Entries
      • Import from a file
      • Import Bank statement
        • Automatic account selection
      • Posting in foreign currency
      • Posting customer payments
      • How to manage voucher number series
      • Setting up Journals
      • Cancel voucher/delete journal/delete record
    • Bank Reconciliation
      • Bank Management / Bank reconciliation
      • Automatic account selection
    • Budget
      • Budget
    • Reports
      • Account statements
      • Transactions
      • Financial Statement
      • Physical Vouchers
      • Posted Journals
    • VAT reporting
      • VAT reporting – Denmark
      • VAT specification – Denmark
      • EU sales
      • Intrastat
      • EU sales list
    • Pivot table
    • Maintenance
      • Dimensions
      • – Join two dimensions
      • – Reverse charged VAT – Denmark
      • Voucher number series
      • – Automatic allocation of number series
      • Terms of payment
      • – Managing cash discounts
      • Accounting year
      • – Year end closing/opening balances
      • Join two accounts
    • Audit activities
      • Company accounts templates
      • Export transactions
  • Customer
    • Customer
      • Customer
      • – Reconciling Customer Accounts
    • Quick invoice
      • Quick invoice
    • Sales
      • Sales orders
      • – Create purchase/sales order
      • Quotations
      • Mass update
      • – Generate UBL
      • – Purchases and sales without VAT
      • Order journal
    • Reports
      • Statement
      • Transactions
      • Open transactions
      • Payment proposals (SEPA)
      • Ageing report
      • Interest and collection letter
        • – Collection letter messages
      • Invoices
      • Delivery note
      • Stock transactions
      • Order lines
      • Customer statistics
      • Pivot table
    • Maintenance
      • Customer groups
      • Order groups
      • Shipments
      • Terms of delivery
      • Layout groups
      • Number sequences
        • – Error messages
      • Invoice layout
        • – Creating watermarks
      • E-mail setup
        • – Setting up SMTP
        • – Mail server set up
        • – Forwarding e-mails to Uniconta
      • Document messages
      • SEPA set up
      • Mandates (SEPA)
      • Customer Direct Debit
      • Join
        • Join two accounts
        • Join two sales orders
        • Join many
  • CRM
    • – Introduction to CRM
    • Prospects
      • – Creating an quotation for a prospect
      • – Create follow-up
    • Customers & Prospects
    • Follow-up activities
    • Create e-mail list
    • Campaign
    • Maintenance
      • Interests
      • Products
      • CRM groups
      • Follow-up groups
      • Campaign groups
  • Vendor
    • Mass update
    • – Purchases and sales without VAT
    • Reports
      • Statement
      • Merge payments
      • Ageing report
      • Pivot table
    • Maintenance
      • Vendor groups
      • Purchase order groups
      • Vendor layout groups
      • Number sequences
      • File formats for methods of payment
        • – Setting up messages for vendor payments
        • – Setting up bank days
      • Join
      • – Join two accounts
      • – Join two purchase orders
      • – Join many
  • Inventory
    • Items
    • Stock Journal
    • – Posting in the stock journals
    • – BOMs in Uniconta
    • – Handling packaging fees
    • Reports
      • Inventory account statement
      • Inventory transactions
      • Item stock status
      • On-hand
      • Re-order list
      • Pivot table
    • Maintenance
      • – Purchasing number series items
      • Join two items
      • Variants
        • – Default variants
        • – Importing old inventory transactions
  • Project
    • Get started with Project and Time
    • Invoicing in the project module
    • Project Categories
    • Pivot table
    • Project groups
  • Company
    • Company information
    • View a demonstration company
    • User rights
      • Manage users
      • Requests for company access
      • Request company access
    • Maintenance
      • Configure application functionality
      • Preferences
      • Subscription (Administrators)
      • – Create subscription (Administrators)
      • – Create subscription (Client)
      • – From trial period to subscription
      • – Counting financial items
      • – Azure Authentication in Uniconta
      • Modification URL
      • Create a new company
    • Contacts
  • Administrator
    • Distributor Administration
    • User Login History
    • Partner Plugin
  • Tools
    • Main Menu
    • Save layout as a menu item
    • User Plugin
      • How to change Uniconta’s default plugin path
    • Report Generator
      • Report Generator
        • Acccount statement
        • Collection letter documents
        • Company accounts cover page
        • Picking list
        • Purchase documents
        • Sales documents
      • Create a report to be viewed externally
      • Expression binding for Reports
    • Additional setup
      • Local backup
      • Import e-conomic
  • Data Access
    • Transfer data from Uniconta to Excel
    • OData filter function
  • General
    • User Interface
      • User Profile
      • Shortcut Keys in Uniconta
      • Layout
      • Templates
      • How to search in Uniconta
      • Filter/Clear Filter
      • General tips
    • General Functions
      • Attachments
      • Copy and paste in Uniconta
      • Export data and reports to file format
      • Send documents and data by e-mail
      • Print reports and list forms
      • National company number lookup
      • Excel, export and import
    • Security
      • Forgot Password
      • Backup
      • Uniconta Security
    • Installation
      • Installation on RDS – Remote Desktop Server
      • Optimal internet access for Uniconta
      • Install Uniconta in Windows 7
      • Uniconta in the Microsoft App-Store
      • Uniconta for Mac
Search
Generic filters

Mail server set up errors

789 views 2 November 2017 16 July 2020
Print Friendly, PDF & Email
July 16th, 2020

 

Sending mail from IP-addresses

If approval is required for our mail server (otherwise known as an SPF record) then the following IP address can be used:

46.36.211.197

Mail server set up

Note that some mail servers have limits to the number of emails that can be sent at the same time or within a certain time interval.

This would primarily led to issues when performing mass updates.

Error messages

 

Client was not authenticated

If you receive the following error message then you will need to contact your administrator for Office 365.

“The SMTP server requires a secure connection or the client was not authenticated. The server response was 5.7.57. Client was not authenticated to send anonymous mail during mail from…”

Microsoft describes the requred set ups here:

Set up application to send e-mail

Uniconta does not provide Office 365 set up support nor for other e-mail programs. 

Your daily relays limit

Upon testing with individual mails, the following ‘Exception’ notice may appear. This means that a maximum of 250 e-mails can be sent within the buffer size. Remember that one e-mail with 4 recipients counts as 4 e-mails.

 

Your e-mail provider will be able to help you with this.

The server response was: 5.7.1 unable to relay

If you receive the error message: “Mailbox unavailable. The server response was 5.7.1. Unable to relay”

You will need to check your “Default SMTP Virtual Server” as follows:

Use IIS7 to deploy your web site, Open IIS6 Manager to configure the SMTP server.

Configure the SMTP server as follows:

  1. Open IIS6 Manager using the Control Panel –> Administrative Tools.
  2. Open the SMTP Virtual Server properties.
  3. Under the ‘General’ tab, set the IP address to the Web server instead of ‘All Unassigned’.
  4. Under the ‘Access’ tab, click on the ‘Relay’ button. This will open the ‘Relay Restrictions’ dialog.
  5. In the ‘relay computers’ list, add the loopback IP address (e.g. 127.0.0.1) and the IP address of the Web server, so that e-mails can pass/relay through the SMTP server.

 

 

 

 

 

  • Was this Helpful ?
  • YesNo
Categories: Inventory, Unipedia

Get in touch with us

Uniconta

  • Uniconta
  • Modules
  • Downloads
  • Free trial signup
  • Subscription Terms
  • System Status

PARTNER

  • Become a Reseller
  • Become App Partner
  • For Developers
  • For Accountants (Univisor)
  • Uniconta Partner Portal

INFO

  • News
  • Updates
  • Customer cases
  • Video
  • IT Security
  • About us
  • Management

Support

  • Unipedia
  • API information
  • Contacts
  • Visit a Country Site
    • Dansk
    • Deutsch
    • Eesti
    • Íslenska
    • Lietuvis
    • Nederlands
    • Norsk
    • English
Uniconta
© Copyright 2019 | All rights reserved | info@uniconta.com | Terms & Conditions
Facebook LinkedIn Youtube