For Administrators only

Preconditions for adding a subscription to a client:

• The reseller/administrator ‘owns’ the accounts
• A user has been set up. If a user has not yet been set up, read how to ‘Add a user’ from the ‘Subscription’ article here.

• A user that has been added is shown under Company/User rights/Manage users, as shown in the screenshot below.  Read more here.
• The user who is to be the owner has been selected (the user record is highlighted in yellow when selected).
• Select the user to receive Ownership and click the ‘Change Ownership’ button, as shown below.

(Click on the screenshot to enlarge.)

• Ownership has now been changed and a subscription can be set up.
• Use the navigation panel to go to Company/Maintenance/Subscription and create the subscription. Read more about creating subscriptions here.